Question 1

If a product or specific item is not available in your store can you make a special order for me?

Accepted Answer

If the specific item is not available in our store, you may inquire with our Sales Team whether that product can be back ordered for you.

Question 2

Do you reserve products or items for customers?

Accepted Answer

Yes, items or products can be reserved for a limited time. If a customer does not purchase/pick up the item within 2-3 days said item will be put back in stock for sale to other customers.

Question 3

What are your payment methods?

Accepted Answer

Cash on delivery is the preferred method, orders via COD can be delivered same day depending on time of order or confirmation. Bank Transfer and Benefit Pay payment method is also accepted, but confirmation of the transfer/payment is needed from our accounts first before delivery will be made. Deliveries for Bank Transfer and Benefit Pay customers is usually done the day after payment is confirmed.

Question 4

Do you provide upgrades for laptops and desktop computers?

Accepted Answer

Yes, our workshop located in the showroom is where we conduct technical repairs and upgrades. After the completion of repairs or upgrades, laptops and desktop computers that have been brought in for service are only available for customer collection. If delivery is required, delivery fees will be charged.

Question 5

What types of computers do you sell?

Accepted Answer

We offer a wide range of computers including desktops, laptops, gaming PCs, and all-in-one systems from various brands to suit different needs and budgets.

Question 6

Can I customize my computer order?

Accepted Answer

Absolutely!We provide options for customizing your computer with various components such as processors, RAM, storage, and graphics cards to meet your specific requirements.

Question 7

Do you provide computer repair services?

Accepted Answer

Yes, we provide repair services for all types of computers, including hardware upgrades, software troubleshooting, virus removal, and general maintenance.

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